Privacy Policy

At Korba Nasha Mukti Kendra, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following information from you:

Personal details such as name, email address, phone number, and address.
Medical and health-related information (only when voluntarily shared for consultation or admission).
Payment and billing information (if you make a donation or pay for services).
Information collected automatically, such as IP address, browser type, and browsing activity.

2. How We Use Your Information

Your information is used for the following purposes:

To provide and improve our treatment and rehabilitation services.
To respond to inquiries, appointment requests, or support calls.
To process donations or payments securely.
To send updates about our programs, services, or awareness events (only with your consent).
To ensure safety, security, and compliance with legal requirements.

3. Data Protection & Security

We implement strict measures to safeguard your personal data:

Secure servers and encryption to protect sensitive data.
Limited access to your information, restricted to authorized staff only.
Confidential handling of all patient-related information.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
Your data may only be shared in the following cases:

With doctors, counsellors, or staff directly involved in your care.
With payment processors (for secure transactions).
If required by law, regulation, or government authority.

5. Confidentiality Assurance

As a rehabilitation and de-addiction centre, we understand the importance of privacy.

All patient records are treated with the highest level of confidentiality.
No personal or medical details are ever disclosed without prior written consent.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections or updates to your information.
Opt-out of any promotional communications.
Request deletion of your data (subject to legal obligations).

7. Cookies Policy

Our website may use cookies to improve user experience and website performance. You can disable cookies in your browser settings if you prefer.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions about our Privacy Policy or data practices, please contact us:

📧 Email: korbanashamuktikendra@gmail.com
📞 Helpline (24×7): +91-08982998302
🏥 Address: Korba Nasha Mukti Kendra, Near XYZ Hospital, Korba, Chhattisgarh, India